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The appropriate collection use and disclosure of our clients’ personal health information are fundamental to our day-to-day operations and to your care. Every employee of Kemptville Hearing Clinic is committed to your privacy while handling your personal information.

Uses and Disclosure of Personal Information

There will be situations where we will use your personal information, for example:

• Communicate with you, your family, your various health care providers including your family physician and/or other health care providers and release personal health information to your employer, your insurance company or as directed by you to ensure the continuity of care and in order to treat, support and care for you (unless you tell us otherwise);
• Administer any benefits you may be entitled to from 3rd party funding sources for reimbursement;
• Order your products through a supplier;
• Conduct quality improvement activities (such as sending client satisfaction surveys); and
• Comply with legal and regulatory requirements and fulfill other purposes permitted or required by law

We can assure you that we only use your personal health information for direct care or administrative purposes and access to your personal health record is restricted.  Kemptville Hearing Clinic retains client records and personal information in accordance with applicable statutes and privacy legislation.  Under no circumstances do we sell patient lists or other personal information to third parties.